Privacy Policy – How CBTF7 Protects Your Data in Pakistan

1. Who We Are

CBTF7 operates the online gaming platform available at cbtf7.onl, offering casino games, live casino, bingo, and cricket-focused content to players in Pakistan. When this policy refers to "CBTF7", "we", "us", or "our", it refers to the platform operator responsible for the processing of your personal data.

CBTF7 acts as the data controller for the personal information you provide when registering, depositing, playing, and interacting with the platform. This means we determine the purposes and methods for processing your personal data, and we are responsible for ensuring that processing is handled appropriately.

If you have any questions about how your data is handled, you can reach our support team via live chat on the website or app, or by emailing [email protected] (copy the address manually — it is not a clickable link).

2. What Data We Collect

The personal data CBTF7 collects falls into the following categories:

Registration and Identity Data

• Full legal name as it appears on your CNIC or passport
• Date of birth
• Residential address in Pakistan
• Email address and mobile phone number
• CNIC number or other government-issued ID reference (for verification purposes)

Financial and Payment Data

• JazzCash or Easypaisa wallet identifiers used for deposits and withdrawals
• Bank account details provided for Raast or bank transfer transactions
• Debit or credit card details (processed by our payment partners — not stored on CBTF7 servers)
• Transaction history including deposit amounts, withdrawal requests, and PKR balances

Platform Activity Data

• Games played, wager amounts, win/loss outcomes, and session durations
• VIP tier status and loyalty points accumulated
• Bonuses claimed, wagering progress, and promotion participation records
• Responsible gaming settings you have configured, including deposit limits and self-exclusion requests

Technical and Device Data

• IP address and approximate location derived from it
• Device type, operating system, and browser version
• Session timestamps and platform navigation patterns
• Cookie identifiers and similar tracking technologies (see Section 8)

Communications Data

• Support chat transcripts and email correspondence with the CBTF7 team
• Feedback, complaints, or dispute records submitted through any channel
• Your marketing communication preferences

3. Why We Collect It

Every piece of data CBTF7 collects serves a specific, legitimate purpose. We do not collect information speculatively or without a clear reason. The primary purposes are:

• Account creation and management — to set up your CBTF7 account and keep it running correctly
• Identity verification — to confirm that you are who you say you are, that you meet the 18+ age requirement, and that your payment methods belong to you
• Payment processing — to receive deposits and process withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer, cards, and mobile wallets
• Platform delivery — to provide access to casino games, live casino tables, bingo rooms, and promotional content
• Fraud prevention and security — to detect and prevent unauthorised account access, duplicate accounts, and suspicious financial activity
• Responsible gaming monitoring — to identify patterns that may indicate problem gambling behaviour and to enforce the tools you set up in your account
• Customer support — to resolve queries, disputes, and technical issues efficiently
• Marketing communications — only where you have given explicit consent, to keep you informed about promotions, cricket season events, new game releases, and VIP programme updates
• Platform improvement — to analyse usage patterns and improve the overall experience for Pakistani players

4. Legal Basis for Processing

CBTF7 processes your personal data on the following legal grounds:

• Contractual necessity — processing required to fulfil our obligations to you as a registered member, including account management, payment processing, and game delivery
• Legitimate interests — processing carried out to protect the platform from fraud, maintain security, and improve platform features, where these interests are not overridden by your privacy rights
• Legal obligation — processing necessary to comply with anti-money laundering requirements, identity verification obligations, and other applicable legal duties
• Consent — processing based on your explicit opt-in, specifically for marketing communications and optional personalisation features. You can withdraw this consent at any time via your account settings without affecting any other aspect of your account

5. How We Use Your Data

Beyond the purposes listed in Section 3, here is a more detailed look at how your data flows through the CBTF7 platform on a day-to-day basis:

When you log in, your device data and IP address are checked against your account history to detect any unusual access patterns. If a login originates from a device or location not previously associated with your account, you may be prompted for additional verification. This is a security measure for your benefit, not a restriction.

When you place a wager, the game outcome and stake amount are recorded against your account. This data feeds into your VIP points balance, responsible gaming monitoring systems, and — where relevant — any active wagering requirements attached to a bonus you have claimed.

When you request a withdrawal, your identity and payment data are cross-referenced to ensure the destination account matches your registered details. This step is essential for preventing unauthorised withdrawals from compromised accounts.

When you contact support, the transcript of that interaction is retained so that if you contact us again about the same issue, the team has full context. Transcripts are not shared with third parties except where a formal complaint or legal matter requires it.

When you opt into marketing, we use your game preferences and activity patterns to send you offers that are relevant to what you actually enjoy — cricket promotions during PSL season, casino bonus offers if you are primarily a slots player, and so on. We do not blast generic messages without context.

6. Sharing With Third Parties

CBTF7 shares your personal data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose:

All third-party partners who receive your personal data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what CBTF7 has authorised. CBTF7 does not permit its partners to use your data for their own marketing purposes.

7. Payments and Financial Data

Financial data deserves particular attention given its sensitivity. Here is how CBTF7 specifically handles payment-related information:

When you make a deposit via JazzCash or Easypaisa, your transaction is processed through those platforms' own secure infrastructure. CBTF7 receives a transaction reference and confirmation, but does not store your JazzCash PIN, Easypaisa PIN, or mobile account password at any point.

When you use a debit or credit card, card details are entered directly into a secure payment gateway operated by our card processing partner. CBTF7 servers never receive or store your full card number, CVV, or card PIN. Only a tokenised reference is retained for the purpose of associating the transaction with your account.

For Raast and bank transfer transactions, your bank account details are used solely to process the specific transaction you have initiated. They are not retained for use in future transactions without your explicit instruction.

All financial transaction records — amounts, dates, and payment method references — are retained for the period required by applicable anti-money laundering and financial compliance obligations. This retention is a legal requirement and applies regardless of account status.

8. Cookies and Tracking Technologies

CBTF7 uses cookies and similar technologies to make the platform work correctly and to understand how players use it. Here is a breakdown of the types in use:

• Essential cookies: Required for the platform to function — keeping you logged in, remembering your session, and ensuring games load correctly. These cannot be disabled without breaking core functionality.
• Analytics cookies: Used to understand which games are most popular, which pages players visit, and where technical issues occur. This data is aggregated and anonymised — individual player behaviour is not reported to third parties.
• Preference cookies: Remember settings you have configured, such as language preferences and notification choices, so you do not have to set them every visit.
• Marketing cookies: Only active if you have consented to marketing communications. These help ensure that any CBTF7 promotional content you see is relevant to your preferences rather than entirely generic.

You can manage cookie preferences via the cookie settings panel accessible from the platform. Blocking essential cookies will affect platform functionality; blocking other categories will not.

The CBTF7 mobile app uses equivalent device-level tracking technologies for the same purposes. App permissions can be managed via your device's operating system settings.

9. Data Security

Keeping your personal and financial data secure is one of CBTF7's most fundamental obligations to its members. The security measures in place include:

• TLS encryption on all data transmitted between your device and CBTF7 servers
• Encrypted storage for sensitive personal data fields including identity documents and payment references
• Access controls limiting which CBTF7 staff can view specific categories of player data, based on their role and need
• Regular security assessments including vulnerability testing of the platform infrastructure
• Intrusion detection systems that flag unusual access patterns for immediate review
• Two-factor authentication options available to members for their own account security

No system connected to the internet is completely immune to security incidents. In the unlikely event of a data breach that affects your personal information, CBTF7 will notify affected members as promptly as possible and will take immediate steps to contain and remediate the incident.

10. How Long We Keep Your Data

CBTF7 retains personal data for the minimum period necessary, taking into account the purpose for which it was collected and any applicable legal retention requirements:

• Active account data is retained for as long as your account remains open and active.
• Financial transaction records are retained for a minimum of five years from the date of the transaction, as required by standard financial compliance obligations.
• Identity verification documents are retained for the duration of the account relationship and for a period thereafter consistent with anti-money laundering requirements.
• Support communications are retained for a period sufficient to allow resolution of any related disputes — typically two years from the date of the last interaction on a given matter.
• Marketing preference data is retained until you withdraw consent or close your account.
• Closed account data is retained for a period after closure to handle any outstanding disputes, chargebacks, or regulatory enquiries, after which it is securely deleted or anonymised.

When data is no longer required for any legitimate purpose and no retention obligation applies, it is securely deleted from CBTF7 systems and from the systems of any relevant third-party partners.

11. Your Rights Over Your Data

As a CBTF7 member, you have meaningful rights over your personal data. These include:

• Right of access: You can request a copy of the personal data CBTF7 holds about you. We will provide this within a reasonable timeframe.
• Right to rectification: If any data we hold is inaccurate or incomplete, you can ask us to correct it. Basic account details like your address and contact number can be updated directly in your account settings.
• Right to erasure: In certain circumstances you can request that we delete your personal data. This right does not apply where retention is required by law — for example, financial transaction records must be kept for compliance reasons regardless of account status.
• Right to restrict processing: You can ask us to limit how we use your data in certain situations, for example while a dispute is being resolved.
• Right to data portability: You can request a copy of data you have provided to us in a structured, commonly used electronic format.
• Right to object: You can object to processing based on legitimate interests, and you can withdraw consent for marketing communications at any time.

To exercise any of these rights, contact the CBTF7 support team via live chat or email. We will acknowledge your request promptly and aim to fulfil it within 30 days. Complex requests may take longer, in which case we will keep you informed of progress.

Exercising your data rights will not negatively affect your account status or your access to CBTF7 games and services, except in cases where the processing you object to is strictly necessary to deliver the service — for example, deleting the identity data required to maintain an active, verified account.

12. Children and Minors

CBTF7 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process includes an age declaration, and identity verification is used to confirm age where there is any doubt.

If we become aware that personal data has been collected from a minor — whether through a false age declaration or any other means — the account will be closed immediately, any deposits will be returned to the original payment source, and all associated data will be deleted promptly.

If you have reason to believe that a minor has registered on CBTF7, please contact our support team immediately so we can investigate and take action.

13. Updates to This Privacy Policy

CBTF7 reviews this Privacy Policy periodically and will update it when there are changes to the way we handle data, changes to applicable legal requirements, or additions to the platform that affect data processing.

When material changes are made, registered members will be notified via the email address on their account and/or through a notice displayed on the platform. The "Last Updated" date at the top of this page reflects when the current version came into effect.

Continued use of the CBTF7 platform after notification of a policy update constitutes your acceptance of the revised terms. If you do not agree with an update, you should stop using the platform and contact support to close your account and have your remaining PKR balance returned to you.

We encourage you to check this page from time to time so you are always aware of how your data is being handled, even when no formal notification has been issued for minor clarifications.

14. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way CBTF7 handles your personal data, there are two ways to get in touch:

• Live Chat: Available 24/7 directly within the CBTF7 website and mobile app — the fastest route to a response from a knowledgeable support team member
• Email: [email protected] — copy this address manually into your email client; it is displayed as plain text intentionally

When contacting us about a privacy matter, please include your registered account email address and a clear description of your query or request so we can route it to the right person promptly. For data access or deletion requests, you may be asked to verify your identity before we action the request — this step protects your data from being accessed or deleted by someone other than you.